Fewer hang-ups. Happier patients. STAT.
The benefits of On-Hold Messaging have been examined more intensely than patients in a
clinical trial. The definitive diagnosis by all kinds of specialists: it really works!
The clinical signs: Prolific hang-ups, severe frustration, anemic satisfaction.
- Consumers spend over 200 hours a year on hold
- If 10 callers per hour are put on hold, that's 20,000 chances to make a healthy connection.
- 70% of callers are placed on hold.
- 88% of callers prefer professionally produced, customized on-hold messages to radio or silence - and will listen to what your message says.
- 60% of callers abandon the call when they hear silence
- 35% of callers hang up and NEVER call back
The proven cure: On-Hold Message Marketing
- On-Hold Message Marketing keeps callers on the line for up to 3 minutes
- Callers stay On Hold 130% longer
- Callers prefer information to music or generic on-hold messages by 88%
- Reduces caller abandonment by 40%
- Caller requests for services or products increase 16.2%
With Docs-On-Hold, you gain all of these benefits with a program tailored to medical practices from script to download to quarterly updates.