Relax, this isn't going to hurt a bit.
Docs-on-Hold messaging is an easy-to-use, on-hold messaging program created by Sound Products, Inc. exclusively for medical practices. You can have a customized on-hold program for as low as $28.50 per month. You don't need a doctorate in math to calculate the value to your practice - just 94¢ per day.

We do all of the work. You get all of the benefits.
What can we say? It's not brain surgery. We worked hard to make the Docs-on-Hold program no work for you. It's a turnkey, frustration-free service that practically runs itself. In other words, you don't need a former A/V Club member to get it started or keep it working.

Our To-Do List
Professional Script Writing
Voice Talent with Ethnic Diversity
Message Production in State-of-the Art Studio
Comprehensive Docs-On-Hold message library with both pre-produced messages and custom message templates.
Professional Installation/Service of Digital Equipment
Automatic Message Downloads
Quarterly Message Updates
Quarterly E-mail Reminders
Great customer support and service
Free equipment maintenance/repair
Your To-Get List
Customized on-hold program without a customized price
Access to extensive message library - more than 100 message for all types of medical practices
Six message to start (2 custom, 4 from library)
Quarterly message updates by remote download
Quarterly E-mail reminders
State-of-the-art digital message equiipment that is affordable, reliable and easy-to-use

Create a very comfortable waiting room - over the phone.
When a caller is placed on hold, what they hear speaks volumes about your practice. Patients tend to judge the quality of your service, by the quality of your messages. Docs-On-Hold professional-produced messaging tells them you are professional, helpful and value their time. With Docs-On-Hold messaging, you can:

  • Enhance your practice image with professional, useful messaging
  • Educate callers on important health issues of the day
  • Provide important practice information like hours, location, street address, website address, referrals, prescription services
  • Promote new services, staff and policies
  • Cross promote additional services and specialties
  • Reinforce practice credentials
  • Share practice values and philosophy
  • Dramatically decrease caller hang-ups and frustration
  • Increase patient satisfaction

You have their undivided attention. Docs-On-Hold makes the most of it by keeping callers informed, entertained, engaged . . . and ON THE LINE.


 
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